Privacy Policy
Privacy Policy
Your privacy is important to us
Introduction
At Mufead, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our legal consultation platform.
By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
This policy applies to all information collected through our website, mobile application, and any related services, sales, marketing, or events.
Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Personal Information
- • Name, email address, and phone number
- • Date of birth and identification documents
- • Legal case details and documents
- • Payment information and billing details
- • Communication preferences and feedback
Technical Information
- • IP address and device information
- • Browser type and version
- • Operating system and device identifiers
- • Usage patterns and platform interactions
- • Cookies and similar tracking technologies
طلب تاريخ الميلاد والجنس
تاريخ الميلاد:
نطلب هذه المعلومة لغرض التحقق من العمر القانوني للمستخدم، حيث لا يُسمح باستخدام التطبيق لمن هم دون سن الثامنة عشرة، التزامًا بالأنظمة ذات الصلة وحمايةً للقُصَّر.
الجنس:
نطلب هذه المعلومة بهدف تخصيص الخدمات وتسهيل عملية توجيه الطلبات القانونية بما يتناسب مع تفضيلات المستخدم، مثل اختيار محامٍ أو محامية في بعض القضايا، مما يسهم في تحسين جودة الخدمة وتلبية احتياجات العملاء بدقة.
البيانات الشخصية
تاريخ الميلاد:
يلتزم المستخدم بإدخال تاريخ ميلاده الصحيح عند التسجيل، وذلك للتحقق من بلوغه السن القانونية (ثمانية عشر عامًا فأكثر)، إذ لا يُسمح باستخدام التطبيق لمن هم دون هذا العمر، التزامًا بالأنظمة ذات الصلة وحمايةً للقُصَّر.
الجنس:
يتطلب التطبيق من المستخدم تحديد جنسه لغرض تخصيص الخدمات القانونية وتوجيه الطلبات بما يتناسب مع تفضيلات العميل، كاختيار محامٍ أو محامية في بعض القضايا، بما يعزز من جودة الخدمة ودقتها.
Use of Personal Data
We use your personal information to provide legal consultation services, match you with appropriate lawyers, process payments, communicate with you about your cases, improve our platform, and comply with legal obligations.
To provide and maintain our service
Ensuring your request is with a trusted and specialized lawyer
To manage your account
An expert legal team analyzes, studies, and categorizes
To fulfill contracts
A complete team capable of communicating with you quickly for execution
To contact you with updates and offers
We deliver the request and send it to a specialized lawyer
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.
We may share information with:
- • Licensed lawyers and legal professionals
- • Service providers and business partners
- • Legal authorities when required by law
- • In case of business transfers or mergers
We never share:
- • Your personal information for marketing
- • Sensitive legal case details
- • Financial information with unauthorized parties
- • Data without proper legal basis
Data Security
We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
- End-to-end encryption for all communications
- Regular security assessments and updates
- Multi-factor authentication and access controls
- Secure data centers with 24/7 monitoring
- Compliance with international security standards
Your Rights
You have certain rights regarding your personal information. We respect and will facilitate the exercise of these rights.
Your Rights Include:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Data portability
Additional Rights:
- Object to processing
- Restrict processing
- Withdraw consent
- Lodge a complaint
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
We will respond to your privacy-related inquiries within 30 days of receipt.
Last updated: December 2024